Privacy Policy

This Privacy Policy describes how Descaler Shop LLC (“Descaler Shop,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit descaler.momomo.mom (the “Site”) or make a purchase from us.

1. Information We Collect

We collect the following categories of personal information:

• Identifiers — name, email address, postal address, phone number, IP address, account login.
• Commercial information — products viewed, purchased, returned, and payment records (we do not store full card numbers; payments are processed by our payment provider).
• Internet activity — pages visited, browser type, device identifiers, referring URLs, and interaction data collected via cookies and similar technologies. See our Cookie Policy.
• Geolocation — approximate location derived from IP address.
• Inferences — preferences and characteristics drawn from the above to personalize content and recommendations.

2. How We Use Your Information

We use personal information to:

• process and fulfill orders, including shipping, billing, and order communications;
• provide customer support and respond to inquiries;
• send transactional and, with your consent, marketing emails;
• operate, maintain, and improve the Site, including security and fraud prevention;
• comply with our legal obligations and enforce our Terms of Service.

3. How We Share Information

We share personal information only with:

• service providers that perform functions on our behalf (hosting, payment processing, shipping carriers, email delivery, analytics);
• professional advisors (lawyers, accountants, insurers) when reasonably necessary;
• government authorities or other parties as required by applicable law, subpoena, or court order;
• a successor entity in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information for monetary consideration. We may share limited identifiers and internet activity with advertising partners for cross-context behavioral advertising; California residents may opt out via Do Not Sell or Share My Personal Information.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to operate the Site, remember preferences, and measure performance. You can manage cookie preferences through the consent banner or your browser settings. See our Cookie Policy for details.

5. Your Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

• Right to know — request the categories and specific pieces of personal information we have collected about you.
• Right to delete — request deletion of personal information we have collected, subject to legal exceptions.
• Right to correct — request correction of inaccurate personal information.
• Right to opt out — opt out of the sale or sharing of personal information for cross-context behavioral advertising.
• Right to non-discrimination — exercise any right above without retaliation.

To exercise a right, email [email protected]. We will verify your identity before responding and aim to reply within 45 days.

6. Data Retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, information is deleted or de-identified.

7. Children’s Privacy

The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the internet or storage is 100% secure, and we cannot guarantee absolute security.

9. International Transfers

Our servers are located in the United States. If you access the Site from outside the US, your information will be transferred to and processed in the US.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised “Last updated” date. Continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact Us

Questions or requests regarding this policy: